DimarzioForum.Com > The mini bar (off topic & misc)
Sam Ash can KISS my Ace Goodbye
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Aceman:
Sam @$$ online let me order a wireless receiver. And then they sent me a receipt and everything.
After no shipped message, I checked and it said "processing." OK - weekend backlog. Then after no word on it I called Customer Service. Guess what? It was on backorder and the Sam @$$ did not have the decency to let me know before I ordered, or when they found out.
I ordered from there BECAUSE other places had the item on back order.
Dooshbags just lost my online business forever. Let it be known - Sam Ash does not provide accurate (or any as far as I can tell) back order info online.
darkbluemurder:
Another sample of bad communication with the customer, which goes to show that this is one of the fastest ways to destroy trust.
kookaburra:
--- Quote from: Aceman on June 16, 2022, 10:24:43 AM ---Sam @$$ online let me order a wireless receiver. And then they sent me a receipt and everything.
After no shipped message, I checked and it said "processing." OK - weekend backlog. Then after no word on it I called Customer Service. Guess what? It was on backorder and the Sam @$$ did not have the decency to let me know before I ordered, or when they found out.
I ordered from there BECAUSE other places had the item on back order.
Dooshbags just lost my online business forever. Let it be known - Sam Ash does not provide accurate (or any as far as I can tell) back order info online.
--- End quote ---
Didn’t they close? Maybe you did them in!
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