Sam Ash can KISS my Ace Goodbye

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Offline Aceman

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Sam Ash can KISS my Ace Goodbye
« on: June 16, 2022, 10:24:43 AM »
Sam @$$ online let me order a wireless receiver. And then they sent me a receipt and everything.

After no shipped message, I checked and it said "processing."  OK - weekend backlog.  Then after no word on it I called Customer Service. Guess what? It was on backorder and the Sam @$$ did not have the decency to let me know before I ordered, or when they found out.

I ordered from there BECAUSE other places had the item on back order.

Dooshbags just lost my online business forever.  Let it be known - Sam Ash does not provide accurate (or any as far as I can tell) back order info online.

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Offline darkbluemurder

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Re: Sam Ash can KISS my Ace Goodbye
« Reply #1 on: June 23, 2022, 03:16:52 AM »
Another sample of bad communication with the customer, which goes to show that this is one of the fastest ways to destroy trust.
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